Received order quickly and had a good customer support experience. That said, I, too, received a total of 10 yellow balls over two bags (4 in one, 6 in another). 10 balls out of 72 is not quite a mix, especially with the item's selling picture. Contacted customer support and they offered to waive return shipping, which was gracious, but could not refund original shipping of $12.99 for them to ship to me. So, I decided to keep them. Condition appeared near mint to me...player marks, 1 ball scuffed, 1 ball sun faded.