July 28, 2017
I received these balls along with some other novelty balls and 6 or 7 other additional items, including a dozen Taylor Made balls. The order was delivered in one long club carton with absolutely o inner packaging. The contents was a complete mess, with every golf ball totally loose and rolling freely inside the carton. End result was 2 balls short after collecting everything off the floor. Poor customer service to satisfy an upset long time RBG customer.
Merchant Response:Thank you for the feedback! The customer service crew has been notified of your issue and will be reaching out ASAP to help. I am sorry for the inconvenience.
- Poor customer service action and follow-up.